Posts by Gallagher Wilson

Ever catch yourself using the wrong tool for the job? Over the course of my 15 years as a auto technician and service writer, I used to find myself in that situation a lot. I’d continue to loosen a bolt

By taking advantage of automations found in shop management software, you can make better use of your team’s time and talent to grow the business. Here are a few examples.

When you go to the dentist, the last thing you do before leaving the office is to schedule your next cleaning. Dentists figured out years ago that most people are not going to initiate the scheduling of their yearly teeth cleaning, so they pre-schedule the next appointment before the patients even leave the office. Why not do the same for your customers’ routine auto maintenance?

Accurately keep track of past repair services for your auto repair shop customers with Shopmonkey. Your customers will feel taken care of and valued.