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Posts by Jonathan Moretti

Better customer experience
Create a better customer experience to drive results for your auto shop.
Customers today expect all of their interactions to be as efficient as ordering a pizza online — and the car repair process is no different. The rise of focused, consumer-centric platforms like Amazon has changed how people research their options, compare services, and ultimately make purchase decisions.
Tips
4 minute read
Set Your Technicians Up for Success
3 Tips to Set Your Technicians Up for Efficient Results
Auto technicians are busy by nature — even without today’s technician shortage piling on the pressure. Many older techs are retiring out of the business faster than they can be replaced, and while demand for new positions is high, it’s difficult right now for shops to find new applicants.
Tips
5 minute read
Organize your orders
4 Ways to Organize Your Auto Shop for Results
A clean shop floor and a tidy back office doesn't necessarily mean your shop is running smoothly under the surface. Are you losing work orders?
Tips
5 minute read
Jonathan Moretti

Jonathan Moretti

Enterprise Solutions Engineer at Shopmonkey

Jonathan Moretti

Enterprise Solutions Engineer at Shopmonkey

While officially joining the Shopmonkey team in 2020, Jonathan Moretti jokes that he started in 2017 when he chose the Shopmonkey platform to run the auto shop that he managed at the time. As Shopmonkey's Enterprise Solutions Engineer, Jonathan leverages years of service writing and shop management experience to assist our Corporate and Franchise customers across the U.S. and Canada in understanding how Shopmonkey can improve efficiencies, revenue, and team effectiveness across organizations with hundreds of locations and thousands of employees.

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